We all have come across those old-gen computers and laptops that are so outrageously outdated they can barely run Solitaire,…
Browsing: Technology
Wipro and IBM, enterprises in the IT industry, have announced a strategic collaboration aimed at accelerating the adoption of artificial…
Imagine using traditional IT infrastructure for your B2B startup. What if one day your existing servers experienced a sudden surge…
Let me tell you about something that sounds like it could be a CIOs SciFi dream- forecasting customer churn before…
Amazon’s latest breakthrough is incredible; a generative AI tool that answers consumer inquiries directly, leveraging insights from a wealth of…
Aren’t smartwatches too common nowadays? What do you think about smart glasses, AR devices and smart shoes even? With the…
Digital customer engagement is evolving quickly. This year, customers will spend 25% more with companies that get digital transformation right.
The benefits of digital engagement have never been more clear. With a strong cloud digital engagement platform, you can operate under nearly any circumstances. Your customers enjoy shorter wait times and better, more consistent experiences.
“The connected customer experience” explores how people’s feelings and expectations have changed over the course of the pandemic—and what that means for how companies engage with their customers.
The tools and strategies procurement uses to manage suppliers help the organization address challenges related to supplier risk, business continuity, and resilience in the face of disruption.