At the World Travel Market (WTM) London 2024, GoNexus Group made waves by revealing its advanced travel technology innovations aimed at enhancing B2B services across Latin America and the Caribbean. Rubén Gutierrez, President of GoNexus Group, shared insights on the company’s three primary business lines, Nexus Tours, Nexus Lab, and Nexus Up, designed to transform the travel experience for millions of guests.
Expanding Horizons: Nexus Tours Leads the Way
GoNexus Group’s flagship service, Nexus Tours, is a leader in Destination Management Company (DMC) services, operating across 19 countries and 52 destinations in Latin America and the Caribbean. With 1,200 experts and 3.5 million guests served annually, Nexus Tours continues to set the standard for high-quality, seamless travel experiences. Gutierrez emphasized that 1.7 million guests purchase excursions annually, demonstrating the company’s vast reach and impact.
Innovating the Travel Experience: Nexus Lab
Nexus Lab is GoNexus Group’s innovation hub, developing advanced tech solutions for the travel industry. A standout success has been their collaboration with Blue Diamond Resorts, where they launched an app that streamlines guest services, from pre-arrival check-in to booking spa appointments. “This app enhances convenience and provides a personalized experience for every guest,” Gutierrez explained.
B2B Focus: Nexus Up Streamlines Operations
Nexus Up, designed specifically for B2B clients, offers real-time notifications, geolocation features, and personalized itineraries, providing a seamless travel experience for business clients. “Through Nexus Up, guests track their transfers and interact with our team for a stress-free journey,” said Gutierrez, highlighting the app’s role in improving guest satisfaction.
GoNexus Group’s commitment to growth and technological innovation positions the company for long-term success in the evolving era. With strategic partnerships and a focus on personalized services, GoNexus Group is reshaping how businesses and travelers connect.
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