Global technology consulting and digital solutions company Tech Mahindra has partnered with Microsoft to build an innovative employee experience platform using generative AI. This collaboration aims to enhance productivity for remote workers and transform modern workplaces by leveraging AI-powered tools.
Partnership Overview
The partnership focuses on deploying Copilot for Microsoft 365, establishing Tech Mahindra as a leading Global Systems Integrator (GSI) embracing groundbreaking AI technology. This initiative promises to increase work productivity and reduce errors across a thousand customer process operations in 15 sites, benefiting over 1,200 clients and the first batch of more than 10,000 employees.
Key Highlights
- Deployment of AI Tools: Tech Mahindra is set to implement GitHub Copilot for 5,000 developers, in addition to the launch of Copilot for Microsoft 365. This utilization of AI tools is anticipated to increase developer productivity by 35% to 40%.
- Comprehensive AI Integration: The company will integrate Copilot’s value by including plugins within and outside the Microsoft app ecosystem, leveraging multiple data sources to drive creativity and productivity.
- Dedicated Copilot Practice: Tech Mahindra has launched a dedicated Copilot Practice to help customers unlock the full potential of AI tools through workforce training, assessment, and preparation.
CEO Statement
Mohit Joshi, CEO and Managing Director of Tech Mahindra emphasized the transformative nature of this initiative: “We are not just adopting a tool; we are shaping the future of work for our employees and customers.” Joshi highlighted that the collaboration with Microsoft and the introduction of Copilot for Microsoft 365 and GitHub Copilot mark a significant stride in making AI accessible to everyone.
Microsoft’s Perspective
Judson Althoff, Executive Vice President and CCO at Microsoft stated, “Our collaboration with Tech Mahindra will empower its employees with new generative AI capabilities to enhance workplace experiences and increase developer productivity through the adoption of Copilot for Microsoft 365 and GitHub Copilot.”
Strategic Benefits
- Efficiency and Innovation: The partnership is expected to drive innovation, brand growth, and native growth in a competitive environment.
- Operational Efficiencies: The collaboration aims to increase efficiency, reduce effort, and enhance quality and compliance across the board.
- Enhanced Workforce Productivity: By utilizing Microsoft’s cloud platform and generative AI innovations, Tech Mahindra is poised to create a new way of working in modern workplaces.
Notable Solutions and Future Plans
- Generative AI-Powered Enterprise Knowledge Search: Integrates Microsoft Azure OpenAI Service, Azure Cognitive Search, and Azure Language Understanding.
- Green CodeRefiner: It transforms existing code into energy-efficient code adhering to green standards using the Azure OpenAI Service.
- SenTindra: A cloud-based virtual security operations center developed on Microsoft Sentinel.
- COMPASS-Cloud Security Assessment: The solutions centered on Microsoft Defender for Cloud and Purview Cloud Manager to fortify the security framework.
Tech Mahindra’s strategic focus on AI innovation and skill enhancement ensures continuous improvement in service quality and operational efficiencies for our customers across the industry. The company’s collaboration with Microsoft will significantly impact workplace productivity and innovation, driving growth and success for both employees and customers.
Stay tuned for more updates on how Tech Mahindra and Microsoft are transforming workplaces with generative AI. For more information on Tech Mahindra’s AI solutions, visit their website.