A strategic partnership that aims to fundamentally transform the dynamic around the responsible usage of AI is what IBM and Tech Mahindra, a global information technology consulting and a solutions provider, have just announced. This partnership is meant to empower organizations on a global scale to integrate AI into their operations in a sustainable and secure manner.
The underpinning of this partnership is the effortlessness with which Tech Mahindra’s large AI product line, TechM amplifAI0->∞ is blended with IBM’s up-to-date Watsonx AI and data platform that consists of AI assistants. This synergistic approach spins an exciting world of opportunities wherein the customers can draw the competitive edge out of Watsonx experience while enjoying the consulting and engineering services of Tech Mahindra.
Through the collaboration, these organizations can view a wide variety of new generative AI services, frameworks and solution architectures designed to meet all their specific conditions. This development entails the deployment of AI solutions that draw on the trusted data of the organization to simplify operations, enhance processes, and boost productivity and efficiency.
Notably, the partnership presents a reliable basis for businesses to design dependable AI models, and this is precisely when the issues of AI biases and risk management are prominent. AI explainability is essential to allow managers to see the model is transparent. In this case, there is less chance of risks happening and responsible adoption of AI becomes achieved.
“Our work with IBM can help advance digital transformation for organizations, adoption of GenAI, modernization, and ultimately foster business growth for our global customers,” said Kunal Purohit, Tech Mahindra’s Chief Digital Services Officer, underscoring the transformative potential of this collaboration.
To further enhance business capabilities in AI, Tech Mahindra has established a virtual Watsonx Centre of Excellence (CoE), which is already operational. This CoE functions as a co-innovation center, with a dedicated team tasked with maximizing synergies between the two companies and producing unique offerings and solutions based on their combined capabilities.
The cooperative solutions and collaborative offerings developed as a result of this venture could help companies realize their aspirations to create machine learning models using open-source frameworks to facilitate their scale, as well as speed up the impact of generative AI. These AI-driven solutions have the potential to aid organizations in enhancing efficiency and productivity responsibly.
“Our work with Tech Mahindra is expected to expand the reach of Watsonx, allowing even more customers to build trustworthy AI as we seek to combine our technology and expertise to support enterprise use cases such as code modernization, digital labor, and customer service,” Woolley stated.
The collaborations are completely aligned with the enterprise transformation by Tech Mahindra with the use of advanced AI-led offerings such as Vision amplifAIer, Ops amplifAIer, and Email amplifAIer. The offerings come with additional features like the recent ones – Enterprise Knowledge Search offering, Evangelize Pair Programming, and Generative AI Studio.
Whilst the popularity of accountable AI usage goes up, the IBM and Tech Mahindra partnership is a demonstration of commitment to use AI generatively while retaining the aspects of trust, explainability and transparency. The industry leaders blend their core competencies and thus create the AI of new era with trustworthiness underlying principle which enables them to discover all the potentialities of the technology while they mitigate the risks and biases.