Metal Tech MFG is revolutionizing its operations with significant advancements in B2B integration and Electronic Data Interchange (EDI) automation. With over 30 years of experience in precision machining for leading agricultural machinery brands, the company has now streamlined its processes, allowing employees to focus on more value-added tasks.
A Shift from Manual to Automated Processes
Previously, Metal Tech faced challenges with manual data entry, where one employee dedicated a 40-hour week just to re-keying customer order data. This consumed valuable time and increased the risk of human error. Recognizing the need for efficiency, Metal Tech sought to automate its EDI workflows, particularly for Advance Shipping Notices (ASNs).
After considering various options, Metal Tech partnered with OpenText to implement the Business Network Cloud Foundation. This innovative solution seamlessly integrates with their existing ERP system, transforming their EDI capabilities and streamlining order processing.
Real-Time Monitoring and Improved Customer Service
Currently, Metal Tech processes up to 3,000 EDI transactions monthly through OpenText’s platform. With the world’s largest value-added network, OpenText Trading Grid, the company ensures timely delivery of all EDI documents. Additionally, OpenText Lens provides real-time monitoring of transactions, enabling quick identification and resolution of any issues.
Empowering Employees and Reducing Costs
The automation project has already yielded impressive results. Employees who previously spent hours on repetitive data entry are empowered to engage in more meaningful work, such as training new machinists and optimizing production processes. The company anticipates annual cost savings of approximately $200,000, making the project financially viable within just one year.
As Metal Tech MFG continues to enhance its EDI automation, the focus remains on delivering superior customer service. By minimizing manual tasks, the company boosts efficiency and elevates the quality of its services.
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